Make Certain to Save All Your Paperwork
Keep all records regarding your vehicle and its history. This includes all repair orders, purchase contracts, warranty book and owners manual that came with your car. A Lemon Law Repair Log can help you make certain everything is in order.
Record the date, time and what you discussed with the repair technicians and your dealer concerning your vehicle and the work performed. If you have multiple repair orders, organize each repair visit by date, type of repair (if more than one attempt for the exact same defect), and note the number of days out of service.
DO NOT leave the dealership without your repair order, this would not be wise!
The repair order should show the date you dropped off the vehicle for repair and the date you picked up the vehicle when the repairs were completed, if those dates are not on there, have them completed BEFORE leaving the dealership.
Make sure that the repair order is an accurate representation of your complaints in your words and that it details what specific fixes or work was done to address your complains.
Get Answers From An Experienced Lemon Law Lawyer
Don't allow your dealer, repair technicians, or others who might tell you the problems you are experiencing with your vehicle are minor and that you do not qualify under the lemon law for any sort of assistance or protection. A Lemon Law Attorney who is licensed to practice law in the state where you purchased your vehicle and has some familiarity with the lemon law, can make that determination!
If you suspect your vehicle is a lemon, there are steps you can take before pursuing legal action using a Lemon Law Attorney, though often, you will experience some disagreement from the dealer or service department as to your rights.
